Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

DEFPL014 Mapping and Delivery Guide
Provide high level support on service discipline matters

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency DEFPL014 - Provide high level support on service discipline matters
Description This unit covers the competency required to provide high level support on service discipline matters.This competency includes analysing the circumstances surrounding the matter, conducting research, consulting legal officers and providing information.The high level support provided in this competency must be within the legal limit of the individual’s responsibility. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication. In a Defence context, this means that there is no civilian need to hold this unit in order to meet licensing, legislative, regulatory or certification requirements.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to individuals who provide high-level support on service discipline matters.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Plan and prepare for the provision of support on service discipline
  • Circumstances that require the provision of high-level support on service discipline are identified.
  • Circumstances are analysed and discipline issues are interpreted and clearly defined.
       
Element: Receive enquiry
  • Enquirer’s needs are identified, analysed and clarified.
  • Legal limits of own responsibility are clearly outlined to enquirer before any information is imparted.
  • Enquiries outside one’s area of responsibility are identified and assistance is sought or enquiry is referred on to a legal officer where appropriate.
       
Element: Provide information in service discipline
  • Enquirer’s or event details and problem/s are recorded.
  • Information is relayed where available and appropriate.
  • Research is conducted within the scope of own responsibility.
       
Element: Consult legal officer to resolve issues
  • Issues are communicated to legal officer and resolution/action is discussed.
  • Suggested action/resolution is carried out.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to:

provide high level support on service discipline matters

analyse the circumstances surrounding the matter

conduct research

consult legal officers

provide information

while at all times complying with legislative requirements, policy and standards, and demonstrate an awareness of access, equity and diversity principles and practices.

Consistency in performance

Competency should be demonstrated in a range of actual or simulated workplace contexts.

Context of and specific resources for assessment

Context of assessment

Competency should be assessed in the workplace or in a simulated workplace environment.

Specific resources for assessment

Access is required to appropriate documentation and resources normally found in the work environment.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

analyse information

communicate ideas logically

conduct research

identify and evaluate status of information

prepare legal documents

use appropriate legal terminology

Required Knowledge

applicable legal practices and procedures required in the full range of tasks covered

codes of practice, ethical standards

Defence Force Discipline Act (DFDA) and related legislation

legal limits of own responsibility

relevant legal process, legislation and sections, and stages involved in the legal process

relevant legal terminology

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Circumstances that require the provision of high-level support on service discipline law matters may include:

complaint

event arising that may disclose a service activity

incidents arising or related to Australian Defence Force (ADF) service

legal inquiry

non-legal inquiry

seeking information

seeking referral

Service discipline may include:

DFDA which has jurisdiction over service personnel and incorporates the Commonwealth Crimes Act and Commonwealth Evidence Act

state/territory and commonwealth law

Enquirer may include:

civilian employees of the Defence organisation

commanders

Defence civilians

disciplinary appointees, including officers, warrant officers, non commissioned officers (NCOs)

other members of the ADF

outside agencies

Identification, analysis and clarification may include:

accommodating any communication difficulties

clarification of request or problem by summarising and repeating summaries to ensure that information gathered is reflective of the information that the enquirer wishes to communicate

sensitivity to enquirer’s emotional/physical state, cultural and service background

and may include the requirement to communicate:

in writing

in person

verbally

via third party

electronically

Legal limits of own responsibility may include:

provision of legal advice by a person who is not a qualified legal officer as defined by the Legal Practice Act

relationship between the client and the Defence legal service (such as Privacy Act, secrecy laws, codes of practice, service requirements)

relevant state/territory/commonwealth legislation

Information may include:

areas of Defence Legal law/practice

charges and review process

correct contact in Defence Legal

disciplinary process

jurisdiction

punishments and orders

Resolution/action may include:

advising the enquirer after researching the appropriate information

not pursuing the matter

referring enquirer to another legal officer or practitioner

referring enquirer to supervisor or appropriate authority

referring enquirer to the appropriate government department

Suggested action/resolution is carried out may include:

alternative dispute resolution processes

documenting and filing communication

informing caller of resolution

notifying relevant department of enquiry

promptly contacting enquirer where appropriate

providing written or oral advice

recording contact on database

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Circumstances that require the provision of high-level support on service discipline are identified. 
Circumstances are analysed and discipline issues are interpreted and clearly defined. 
Enquirer’s needs are identified, analysed and clarified. 
Legal limits of own responsibility are clearly outlined to enquirer before any information is imparted. 
Enquiries outside one’s area of responsibility are identified and assistance is sought or enquiry is referred on to a legal officer where appropriate. 
Enquirer’s or event details and problem/s are recorded. 
Information is relayed where available and appropriate. 
Research is conducted within the scope of own responsibility. 
Issues are communicated to legal officer and resolution/action is discussed. 
Suggested action/resolution is carried out. 

Forms

Assessment Cover Sheet

DEFPL014 - Provide high level support on service discipline matters
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

DEFPL014 - Provide high level support on service discipline matters

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: